This Privacy Policy describes how Doe Coffee (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce any applicable terms of service, and to protect the Services, our rights, and the rights of others.

• Information You Provide Directly: Contact details, order information, account details, shopping history, and customer support communications.
• Information Collected Automatically: Device details, browser information, IP address, network connection, and interactions with the Services (via cookies and tracking technologies).
• Information from Third Parties: Vendors, service providers (e.g., Shopify, payment processors), and marketing partners.

• Providing Products and Services: Process orders, payments, shipping, returns, and manage your account.
• Marketing and Advertising: Send promotions, advertising, and tailor product recommendations.
• Security and Fraud Prevention: Detect and prevent fraudulent or illegal activity.
• Customer Support: Provide assistance and improve the Services.

We use cookies, pixels, and similar technologies to improve your experience. Cookies help us remember your actions and preferences, run analytics, and tailor advertising.

You can adjust your browser to reject cookies, but doing so may limit the functionality of the Services.

We may share your personal information with:
• Vendors and third-party service providers (e.g., IT, payment processing, shipping).
• Business and marketing partners.
• Affiliates within our corporate group.
• As required by law, or in connection with business transactions.

We do not use or disclose sensitive personal information to infer characteristics about you.

If you submit reviews or other content, it may be public and accessible by anyone. We cannot guarantee that third parties will respect or secure the information you make public.

Our Site may include links to third-party websites. We are not responsible for the privacy or security practices of those websites.

We use reasonable measures to protect your information, but cannot guarantee absolute security.

We retain your information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.

Depending on where you live, you may have the right to:
• Access, delete, or correct your personal information.
• Request portability of your data.
• Opt out of sale, sharing, or targeted advertising.
• Restrict or withdraw consent to processing.
• Appeal if a request is denied.

You may also manage communication preferences by unsubscribing from promotional emails.

If you are not satisfied with how we process your information, you may lodge a complaint with your local data protection authority.

Your information may be transferred and processed outside your country, including the United States. We rely on lawful mechanisms such as Standard Contractual Clauses for international data transfers.

Our contact information is posted below:
hello@doecoffee.com
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2263 E Hastings St, Vancouver, BC V5L 1V3
(604) 336-9030