Delete your Doe account

For Doe on iOS and Doe Coffee Roasters on Android, operated by Gee Coffee Limited.

Request deletion without the app

You do not need to reinstall the app. Email us from the address associated with your Doe account and request deletion of your account and associated personal data. We may ask you to verify account ownership. Do not send passwords or verification codes.

Email an account deletion request

Email: cx@doecoffee.com. If you cannot access your account email, contact us so we can explain ownership verification.

Delete in the app

1. Sign in and open Profile, then Account & settings.
2. Open the account deletion option and read the information shown.
3. Cancel any active membership first. Deleting an account does not cancel an active subscription.
4. Complete the confirmation. Once deletion succeeds, you are signed out.

What happens to your data and access

Your account and sign-in access are removed. Personal profile information is deleted or anonymized. Membership access, Doe Wallet access and saved-payment access are disabled. Account deletion does not refund remaining wallet balance or fees for an unexpired membership period.

Records that may be retained

Order and financial records may be retained where required by applicable law, with direct identifiers removed where possible. Retention depends on the applicable recordkeeping obligation. Contact us for information about records associated with your account or to request deletion of specific personal data.

Need help?

App support · App privacy policy

Last updated: September 23, 2026.